Whatsapp users are faced must times with several issues, must times this results from various setup problem. The common problems are going to be discussed in this post.
Installation Problem
This problem is caused majorly by the OS of a device, in this case there would be various ways to handle the problem based on the Operating system you are using.
- The Android OS version is outdated
As we all know, the Android system decides the whole running of the device so if the system version you used is too old to support the WhatsApp program, it will unable to work well. Hence, you can go to check the software update of your device first:
For Android phone users, you need to navigate to Settings> About Phone to check whether there is a new update available.
If you are an iPhone users, you can visit Settings> General> Software Update to upgrade the system version.
- Storage space of the device is insufficient
WhatsApp generally requires large storage space before installation . Now before installing the application, you need to make sure that the usable storage space on your phone is adequate. If your phone storage is too small to carry the new application, you can delete the junk files or unwanted data on it to make some room. And if all the data on your phone are so important that you can select to sync them to computer or other devices to make a backup. Then you can clear them without any worry. After that, you can try again to install the WhatsApp and it may work this time
- Fail to verify your WhatsApp account. As a requirement to use your whatsApp convieniently, you need to verify your account beforehand. This simply means you have to enter a one-time security code when you log in the account. This would be easy to complete but you may fail to receive the verification code sometimes so you cannot the login to the App. So when you meet such a situation, you can tap on the option Call me on the interface to get a call from WhatsApp server. Then you will get the verification code and you can enter it to verify the account. Once the account is verified, it will be activated and the whole installation will be accomplished at this moment.
2. Connection Problems
Whatsapp may install successfully but been faced with connection problems may result as a result of the following ;
- The network is unstable
Good network connections is always required to receive and send messages on whatsapp . Thus, to ensure the smooth use of WhatsApp, you need to build a stable connection between your phone and network. To inspect that, you can simply check the internet signal on your phone screen. If you find that the signal is weak, you can swipe down or up the screen to disable the Wi-fi or phone data connection and then turn it back on to solve the WhatsApp problem. This would be the easiest
- WhatsApp version is too old
The connection issue would be caused by the outdated WhatsApp version as well. updating the application regularly would go a long way to solving this problem. To up the App, you can go to the App or Play Store and enter the Updates section to check if any update available. If there is, just look for the WhatsApp option and click on it to complete the upgrade
3. Contacts Issues
Here are contact related problem faced by whatsapp users.
- Cannot find all the contacts in WhatsApp
While using the application users may not be able to find any contact in their WhatsApp, This is commonly caused by the Show all contacts feature . If you turn off this feature on WhatsApp, you will be unable to find any contact in it. To solve this problem, you can go to WhatsApp> Settings> Contacts and find out the feature Show all contacts. Once you find it, you can tap on it to enable it and then go back to the main interface to check whether you can see the contacts list now.
- The newly added contacts do not show in the App
Another situation is that users can see some contacts in the WhatsApp contacts list but cannot find the newly added contacts. This is a common issue cause sometimes the application may not be able to refresh the account timely. So in this case, you need to refresh your WhatsApp account manually. You can complete that by selecting Options on the interface and then tap on Refresh option. After that, you need to wait for a while and then search the wanted contacts again.
4. Messages Problems
Communication on whatsapp is done by transferring message from one user to another, users faced with massage are the most affected in all.
- Unable to send or receive messages
Do the following
Restart your device: Exit the WhatsApp and then hold down the Power button until you see the Power off option on the screen. Then tap on it to power off the phone. After a few minutes, you can press down the Power key once again to reboot it. Next, launch WhatsApp and try to send or receive messages on it. In most cases, this simple way works well.
Remove and then reinstall the App: Go to the Home screen of your device and find out the WhatsApp. Then long press the icon of WhatsApp until a "X" appears at the top left corner. Tap on the "X" icon and you can remove the App from your phone easily. After that, you can go to the Google Play Store or App Store to download the latest WhatsApp version and follow theh instructions to install it.
Reconnect the network: The most direct way is to swipe up or down the screen to enter the notification bar on your device. Next, find out the Wi-fi or cellular data icon on the screen. Then you can tap on the icon and then click on it again to reconnect the network.
- Incoming messages delayed
Users normally receive messages such as this: message is taking time to load. This would make you loss important messages especially if you belong to whatsapp groups. So it is essential to settle this issue. To achieve this goal, you can:
* Disable Restrict background data: Navigate to Settings> Data usage> WhatsApp data usage and uncheck the Restrict background data option.
disable restrict background data
* Reset app preferences: You need to enter the Settings App and select Apps in this folder. Then tap on Menu button and choose Reset app preferences option.
5. Crash Problem
WhatsApp crashing would be the most serious issue but you can try to solve it by some simple means also:
* Uninstall and then reinstall the WhatsApp.
* Disable Facebook Sync: Click on Settings> Facebook> Contacts to switch off this feature.
